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Frequently Asked Questions (FAQs)

Q1. What is medical second opinion?


A medical second opinion is a complete evaluation of your medical reports, diagnosis, and your treatment plan by specific specialized physicians. It’ll catch medical errors, prevent unnecessary surgeries/medical procedures & lower healthcare costs. With second opinion, you’ll be able to review treatment options or alternatives, and recommendations regarding your future care needs. It will help you by either confirming or correcting or highlighting additional aspects to the primary diagnosis.

Q2. When should I get medical second opinion?


You can request for medical second opinion when
You’ve been advised for surgery
Your diagnosis includes conditions that impact your quality of life or conditions that may be more serious.
Your doctor is not sure about your condition & diagnosis.
You want to understand your condition better.
You want to select a treatment plan that is best for you.

Q3. How is second opinion provided & how long does it take?


Step 1: Submit the form with reports.
Step 2: If the case qualifies for the medical opinion, you shall receive doctors' profiles available to provide opinion on your case.
Step 3: Complete the action by selecting the doctor.
Step 4: Get online medical opinion from the doctors within 24 - 48 working hours.

You can request to talk to the doctor over the phone/skype and also request for opinion from different doctor if you are not satisfied with the given opinion. (Conditions apply)

Note: Upon every action, you’ll receive SMS, Email & App notifications in real time.

Important: We do not provide opinion on cases which are administrative related. viz. Billing discrepancies, hospital management etc.

Q4. How to book an appointment?


Step 1: Search & select the doctor of your choice
Step 2: Select your preferred date & time
Step 3: Send appointment request
Step 4: The hospital team shall call you within 24 hours and confirm the appointment based on the availability of the doctor.

Note: We do not charge extra for booking the appointments. You pay the normal consultation fee of the doctor at the hospital once you visit.

Q5. What is the cost of medical second opinion & how can I get it for free?


Domestic patients (Rs 500 + 18% GST)
International Patients ($50)
We have a panel specialists who will offer a medical second opinion to the patient concerned within 24 - 48 hours of submission of the form along with the reports. You’ll get free second opinion when
You have booked appointment through Medisense & visited the hospital.

Q6. How is the medical second opinion provided?


As soon as you submit your medical records & choose the specialist, the written second opinion is delivered within 24 – 48 hours. You’ll receive an email and app notification. You can also chat with the doctor if you’ve further questions.

You can request to talk to the doctor over the phone/skype and also request for opinion from different doctor if you are not satisfied with the given opinion. (Conditions apply)